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account issues

miami_meiguoren
Been Around a Bit
Posts: 18
Joined: May 22nd, 2009 12:40 am

account issues

Postby miami_meiguoren » June 28th, 2009 11:21 am

who do i speak to concerning my account that has been charged double this month.

Rob
New in Town
Posts: 12
Joined: May 18th, 2009 5:55 pm

Postby Rob » June 29th, 2009 2:43 pm

Hello miami_meiguoren!

Rob here, thanks for subscribing and upgrading! I've corrected the issue, if you have any questions please contact me at .

For future reference, an FYI to all of you who may upgrade from Basic to Premium or vice versa, our payment system sees the two subscriptions as individual products and as such one must cancel the first subscription so that it will not renew and result in a double charge. However, if this happens, it's an easy fix!

Thanks again!
Join by May 6th

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