nilshwr wrote:I'm getting more and more convinced that this is where the problem lies. I just got a new laptop with Microsoft Vista, and here I got a free trial version of Microsoft Word, and now I can view the pinyin without any problems at all.
I think you are quite correct in your assessment of the problem. I get exactly the same behaviour: works fine on my laptop with Office 2003 installed, and does not work on my desktop which does NOT have Office installed.
It is quite possible that the PDFs specify a font for the Pinyin which gets installed along with MS Office, which is why it works on those machines that have Office installed.
That said, if they specified the same font for pinyin as used in the Lite pdfs, that should solve the problem.
I am quite happy to work with the techs to resolve this, if this would be helpful. It really does need to be sorted out...